Contact SquishyToys

Here when you need help.

SquishyToys supports order questions, delivery updates, refund requests, and product questions from one dedicated support inbox. Include your order number and checkout email so we can find your order quickly.

Support hours: Monday to Friday, 10 AM - 4 PM AEDT. We aim to reply within 12 hours during business days.

Email support

General and order support: sales@squishytoys.co

Business address

Squishy Toys
789 Broadway, Suite 5B
New York, NY 10003

Shipping window

Orders ship from US inventory or an overseas backup fulfillment warehouse. Typical delivery is 4-10 business days.

Before contacting us

For the quickest answer, have your order number and checkout email ready. You can also visit our tracking page, refund policy, and authenticity page.